1

Shipping & Handling

Shipping & Handling


KT200Tuner ships worldwide to nearly every country across the global, we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.We also offer free flat rate shipping on all our products to most destinations.



Order Successful 
______________________________________________

After you have successfully placed your order you will receive email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.




Processing 

______________________________________________

We will carry out strict quality controls on your items and ensure they are properly packed before preparing them for shipment. We are happy to announce that now most orders can be shipped out within 24 hours.


Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time.If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated Customer Service team will contact you within 24 hours.

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.




Shipping 

______________________________________________


1) Express Shipping: DHL, UPS, FedEx, TNT express 


2) Standard Shipping: EMS, China Post, Hong Kong Post, Singapore Post, Registered Mail etc.


Kindly Note: 


1) When you choose Express or Standard Shipping, we will choose the most suitable method for the shipment.


2) If you have any requirements on the specific shipping method, please kindly leave notes in your order.


3) Once the parcels send out, we will update tracking number in website you will get email with tracking number directly. 


4) You can track your parcel status via below tracking link accordingly.

Estimated Delivery Time


3-7 working days


3-7 working days


3-7 working days



3-7 working days


9-20 working days



15-30 working days

Important Notice


1) NO TAX Shipment


For some EU countries, like United Kingdom, France, Italy, Germany etc. We may choose some TAX-FREE channels for shipment. Shipping declared value we will write lower than real value.

DPD: 10-12 working days

YANWEN Special Line: 10-20 working days

Registered Mail: 7-15 working days


2) EMS Shipment


For Russia, Brazil etc. countries, EMS as default shipment directly. If you chosen Express shipping or have special requirements, we will notify you via email.


Normally, most of the items on our website can be shipped to most countries in the world. However, different shipping methods may have different limitations on the delivery destination. For example, so far only EMS is available for Russia, but other shipping method likes DHL, UPS couldn't reach Russia. In this case, our customer service will provide you some instruction.


3) CUSTOMS TAX 


It is every buyer's duty to pay for custom tax when purchase goods from other countries.


Some countries may need tax ID for shipment, to pass customs in such countries, you must add the customer's TAX ID to the shipping label.

Brazil: CPF/CNPJ No.

Italy: CF/PEC)

South Korea: Personal Customs Clearance Code=PCCC


4) PHONE NUMBER


Please kindly make sure you have provided correct telephone number along with the shipping address, it's very important for delivery. The shipping company needs it to let you know your item arrives at your final address.


5) Remote Area


If your address is remote area, there will be extra remote cost (aound 38usd) for the shipment. 

DHL remote area check: http://dct.dhl.com/


We hope it arrives on time but since this is an international delivery, shipping time will be highly depended on the Courier Company and local customs/duties. 

Really appreciate your understanding.



Contact Us 

______________________________________________

If any issue during the shipping time or after received the item, please feel free to Contact us sales@kt200tuner.com, our customer service representatives will offer you a satisfying solution.